Student support on University of Birmingham foundation pathways

Support for University of Birmingham foundation pathways students

As a foundation pathways student, you’ll have access to the University of Birmingham’s comprehensive student support service. If you ever need help, guidance or advice with anything, you will have someone to talk to.

Student support at Birmingham

Support on the foundation pathways

We understand that studying abroad can be a daunting time. That’s why throughout your time studying the foundation pathways, you’ll always have someone to talk to. Whether you’re struggling with your assignments, want to discuss something, or are just missing your friends and family back home, the BIA Wellbeing Team will be there to support you.

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Anxhela’s mental wellness tips 

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Birmingham Welcome Week

Academic support

Your personal tutor will be there to help you and give you individual feedback on your assignments. Additionally, you can visit the Academic Skills Centre to enhance your academic writing and study techniques.

Your wellbeing

The Aston Webb Student Hub has many resources offering advice and emotional support. You’ll also have access to the Wellbeing Centre, where a team of professional counsellors provide dedicated support. In addition, the Birmingham International Academy has a dedicated Wellbeing Officer who can support you during your studies.

What to do if you have a concern or complaint

The BIA is committed to providing a high-quality educational experience. However, if you do have any concerns during your studies, these are the steps to take:

  1. Follow the University of Birmingham complaints procedure

First, speak to one of them team at the BIA. It is normal and acceptable in UK universities to raise concerns directly with staff, and you can rest assured that this will not negatively affect your studies. Whatever your concern, it will be taken seriously, and the appropriate action taken.

For further information, see the student complaints page.

2. Contact English UK

The BIA is a member of English UK. If you are still not satisfied after following the university complaints procedure, you can contact English UK for further help: English UK student complaints procedure.

Extra support

Support for under-18s

The University provides a range of support for under-18s, including arranging a daily check-in and termly one-to-one meetings with a Wellbeing Officer. 

Additional support

Students with disabilities, learning difficulties or mental health conditions will be supported by the University’s Student Disability Service. The University will also make reasonable adjustments to ensure all students can fully access teaching and learning.

Due to start a foundation pathways course?

Any other questions

Will there be a Welcome Week when I arrive? 

Yes, International Welcome Week is a five-day event at the start of term. You’ll get to know the campus and your classmates — it’s a great way to settle into life in the UK.


What if I don’t meet degree requirements on my course?

Degree progression rates from the foundation pathways are very high. However, if you aren’t able to start your chosen degree after successfully passing your course, you can make use of Kaplan’s University Placement Service, which guarantees you a place at a UK university. 

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