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UK accommodation: frequently asked questions

Last updated: 01 April 2021

If you’re ready to think about booking accommodation in the UK, we’ll be here to support you. We’ve answered some commonly asked questions below to help you prepare, so you can feel safe, secure and confident in your UK accommodation.

On this page you’ll find information about:
Accommodation booking
arrow rightSpring 2021 (January – April)
arrow rightSummer 2021 (June – August)
arrow rightAutumn 2021 (September – December)
arrow rightArrival dates and information
arrow rightSafety and support

Spring 2021 - Accommodation booking

  • For Spring 2021, if I start my course online, can I then book accommodation through Kaplan when I’m ready to come to the UK to continue my studies?

    Yes, we’ll be here to assist you when you are ready to transition to studying in the UK via blended learning, and you’ll be able to stay in your Kaplan-booked accommodation once you arrive.

    We advise you to only book your accommodation once your CAS has been issued and you know that you are definitely coming to the UK (travel restrictions permitting).

    If you are ready to book your accommodation, you can do so on your chosen college’s accommodation page on our website.

  • Is there a deadline to book accommodation for Spring 2021?

    If you start your pathway course between January and April 2021, you will be guaranteed a room when you are ready to come to the UK (in line with the relevant contract start dates). We do still advise that you only book your accommodation when your CAS has been issued and you are allowed to travel to the UK.

  • Can I book accommodation without a CAS for Spring 2021?

    If you’d like to book your accommodation before your CAS has been issued, you can. However, please note that you will not be able to cancel your accommodation agreement once you have signed it.

    If you book your accommodation without a CAS, then you are able to book one of these accommodation start date options: 6 January 2021, 27 February 2021 or 17 April 2021.

    NEW: If you’ll be studying at the University of York International Pathway College or the Nottingham Engineering and Physical Sciences Foundation Certificate, you can now choose to start your accommodation contract on 27 February 2021 or 17 April 2021, as well as 6 January 2021.

    For students on the University of Bristol International Foundation Programme who started their programme digitally in October 2020, and want to join us in person in the UK, the available accommodation contract began on 9 January 2021. If you fall into this category, and have missed the January accommodation start date, don’t worry! You still can book accommodation; just get in touch and our dedicated accommodation team will help you find an accommodation option that’s right for you. Please contact us at [email protected]

  • When can I move into my accommodation for Spring 2021?

    You can choose from 3 arrival dates during our Spring intake for most courses. All dates correspond with our accommodation contract start dates and allow you to start your study programme on time:

    • 6 January 2021
    • 27 February 2021
    • 17 April 2021 (NEW!)

    If you are starting your course in January or March, you can book the 6 January, 27 February or 17 April 2021 to start your accommodation. This means you can start your programme remotely if you wish, then move into your UK accommodation later.

    April contracts are now available for students starting their programme in Spring 2021, and are also available for students taking courses that began in Autumn 2020.

    Please note: if you’ll be studying at the University of York International Pathway College or on the University of Nottingham Engineering and Physical Sciences Foundation Certificate, you can now choose to start your accommodation contract on 27 February 2021 or 17 April 2021 for the Spring 2021 intake

    For students on the University of Bristol International Foundation Programme who started their programme digitally in October 2020, and want to join us in person in the UK, the available accommodation contract began on 9 January 2021. If you fall into this category, and have missed the January accommodation start date, don’t worry! You still can book accommodation; just get in touch and our dedicated accommodation team will help you find an accommodation option that’s right for you. Please contact us at [email protected]

  • What accommodation options are available?

    There is a wide range of high-quality accommodation options for you to choose from. You can browse our accommodation guides to find out more.

    While every effort will be made to allocate your first choice, we cannot guarantee this. We operate on a first-come, first-served basis and all options are subject to availability. Therefore you may be offered another accommodation type or location, or we may refer you to one of our modern and stylish third-party providers. Either way, we’ll be here to support you through the booking process.

  • What if I defer my study programme? Can I defer my accommodation booking too?

    Yes — if you choose to defer your study programme, you will also be able to defer your accommodation booking.

  • Who should I contact if I have any questions regarding my Kaplan accommodation booking?

    Please don’t hesitate to contact our dedicated accommodation team: [email protected]

Summer 2021 - Accommodation booking

  • For Summer 2021, if I start my course online, can I then book accommodation through Kaplan when I’m ready to come to the UK to continue my studies?

    Yes, we’ll be here to assist you when you are ready to transition to studying in the UK via blended learning, and you’ll be able to stay in your Kaplan-booked accommodation once you arrive.

    We advise you to only book your accommodation once your CAS has been issued and you know that you are definitely coming to the UK (travel restrictions permitting).

    If you are ready to book your accommodation, you can do so on your chosen college’s accommodation page on our website.

  • Is there a deadline to book accommodation for Summer 2021?

    If you start your pathway course between June and August 2021, you will be guaranteed a room when you are ready to come to the UK (in line with the relevant contract start dates). We do still advise that you only book your accommodation when your CAS has been issued and you are allowed to travel to the UK.

  • Can I book accommodation without a CAS for Summer 2021?

    If you’d like to book your accommodation before your CAS has been issued, you can. However, please note that you will not be able to cancel your accommodation agreement once you have signed it.

    If you book your accommodation without a CAS, you can book one of these accommodation start date options for most courses: 6 June 2021 or 17 July 2021.

    If you’ll be studying at the University of York International Pathway College, your start date will be 19 June 2021.

    Please note that the University of Nottingham Engineering and Physical Sciences Foundation Certificate and the University of Bristol International Foundation Programme do not have start dates in Summer 2021, which means there is no available accommodation contract.

  • When can I move into my accommodation for Summer 2021?

    You can choose from 2 arrival dates during our Summer 2021 intake for most courses. All arrival dates correspond with our accommodation contract start dates and allow you to start your study programme on time:

    • 5 June 202
    • 17 July 2021

    The June and July accommodation contracts are available for students starting their programmes in Summer 2021 only, and are therefore not available for students taking courses that began in Autumn 2020 or Spring 2021.

    Please note: if you’ll be studying at the University of York International Pathway College then 19 June 2021 is the only date available to start an accommodation contract for the Summer 2021 intake.

    The University of Nottingham Engineering and Physical Sciences Foundation Certificate and the University of Bristol International Foundation Programme do not have start dates in Summer 2021, which means there is no available accommodation contract.

  • What accommodation options are available?

    You can browse our accommodation guides to find out more.

    While every effort will be made to allocate your first choice, we cannot guarantee this. We operate on a first-come, first-served basis and all options are subject to availability. Therefore you may be offered another accommodation type or location, or we may refer you to one of our modern and stylish third-party providers. Either way, we’ll be here to support you through the booking process.

  • What if I defer my study programme? Can I defer my accommodation booking too?

    Yes — if you choose to defer your study programme, you will also be able to defer your accommodation booking.

  • Who should I contact if I have any questions regarding my Kaplan accommodation booking?

    Please don’t hesitate to contact our dedicated accommodation team: [email protected]

Autumn 2021 - Accommodation booking

Arrival dates and information

  • Are arrival dates for Spring 2021 flexible?

    Yes, we can offer additional flexibility when it comes to arrival dates if you are due to start your course in January, March or April. You can arrive up to 2 weeks earlier than your scheduled arrival date (subject to availability), which will allow you to self-isolate if required for most courses.

    See example scenarios:

    • 6 January start date means that you could arrive between 23 December and 6 January
    • 27 February start date means that you could arrive between 13 February and 27 February
    • NEW! 17 April start date means that you could arrive between 3 April and 17 April

     

     

    Please note: if you are starting your studies in Spring 2021 on the University of Nottingham Engineering and Physical Sciences Foundation Certificate, or the University of York International Pathway College, you can now choose to start your accommodation contract on 27 February 2021 or 17 April 2021, with the option of arriving 2 weeks earlier without incurring any extra costs (subject to availability).

    For students on the University of Bristol International Foundation Programme who started their programme digitally in October 2020, and want to join us in person in the UK, the available accommodation contract began on 9 January 2021. If you fall into this category, and have missed the January accommodation start date, don’t worry! You still can book accommodation; just get in touch and our dedicated accommodation team will help you find an accommodation option that’s right for you. Please contact us at [email protected]

  • Will the length of my contract be affected by these flexible arrival dates in Spring 2021?

    No, if your accommodation contract starts on 6 January 2021 but you choose to arrive on 27 February 2021 or 17 April 2021, and begin in-person learning in March, the cost will be a February or April contract option ending typically on 4 September 2021.

    You can review the prices for the Spring 2021 intake on the ‘dates and prices’ page of each of our accommodation guides.

    Don’t forget, our dedicated accommodation team is here to guide you through your options if you need help or support. Please contact us at [email protected]

  • For Summer 2021 accommodation, am I able to check in early?

    Yes, you can if accommodation availability allows. Please let us know at [email protected] when you expect to arrive, and we can confirm further details along with any costs.

    Please note: if you are starting your studies in Summer 2021 at the University of York International Pathway College, the only accommodation start date available will be 19 June 2021.

    Students studying the University of Bristol International Foundation Programme or on the University of Nottingham Engineering and Physical Sciences Foundation Certificate don’t have accommodation options or courses starting in Summer 2021.

  • What are the arrival dates for Autumn 2021?

    For most of the courses you’ll need to arrive on the accommodation start date. This will be 11 September 2021 or 23 October 2021, depending on the start of the programme you applied for.

    If you’ll be studying at the University of York International Pathway College, your arrival date will be 25 September 2021. For students on the University of Bristol International Foundation Programme, the accommodation arrival date will be 18 September 2021.

    You can review all the accommodation start date for the Autumn 2021 intake on the ‘dates and prices’ page of each of our accommodation guides.

  • If I need to self-isolate, will I need to pay for my accommodation during that time?

    If you need to self-isolate, we will support you as much as we can. That’s why, during Spring 2021, you can arrive up to 2 weeks before your accommodation contract starts at no extra cost if necessary in January, February or April 2021 (subject to availability) for most courses, and now including the University of York International Pathway College.

    If you’ll be studying at the University of Nottingham Engineering and Physical Sciences Foundation Certificate, the option for a 2-week flexible arrival is available in January, February and April 2021.

    For students on the University of Bristol International Foundation Programme who started their programme digitally in October 2020, and want to join us in person in the UK, please contact us at [email protected] and our dedicated accommodation team will discuss the options with you.

    This policy will be reviewed for Autumn 2021, as we know more about what the situation regarding coronavirus will be like, and what restrictions and guidance the UK government will have in place.

    If you’re a student on a Summer 2021 accommodation contract, you can arrive in your residence early, subject to availability; please let us know and we can confirm further details along with any costs.

Safety and support

  • Can I book an airport transfer with Kaplan?

    Yes, we will offer our usual free coach transfer service on the main arrival weekends to take you directly to your accommodation booked through Kaplan. The available dates are:

    • 9 and 10 January 2021
    • 27 and 28 February 2021
    • 17 and 18 April 2021
    • 5 and 6 June 2021
    • 11 and 12 Septemeber 2021

    We’ll continue to run socially distanced transfers that can take students securely to their destination as safely as possible.

    Drivers will be adhering to government health and safety guidelines, including limiting the number of people on each coach and asking passengers to wear masks. Vehicles will also frequently be disinfected and thoroughly cleaned.

    We also can arrange a private transfer (subject to a fee) on your preferred date outside of the dates specified above.

    If you arrive in the UK during the national lockdown, you should plan to head directly to your accommodation, in keeping with local rules.

  • What happens if we enter in a lockdown period at our residences?

    We will continue to follow UK government health and safety guidelines at all times, so you can rest assured that our residences and accommodation partners are taking the necessary precautions to protect your wellbeing.

    We’re committed to keeping students supported and safe throughout any lockdown, with extra measures in place to make any period of additional restrictions as comfortable as possible. This means that we will: keep helping students access food and drink; continue keeping safety measures in place across the residences as hand sanitiser stations; carry out frequent and thorough cleaning, including extra cleaning procedures for high-traffic points; enforce one-way systems; and make use of floor markings and signage to facilitate social distancing. Students will be able to join online social activities and keep in contact 24/7 with the residence team for any help that may need.

    You can follow the latest UK Government actions about Covid-19 on this website.

  • Will I need to be tested for COVID-19 before I can move into my accommodation?

    In line with the UK government’s guidelines, from 18 January 2021, you will need to present a negative coronavirus test result to enter the UK from abroad. The test must be taken no more than 72 hours before departure. You will also need to self-isolate for 10 days upon arrival.

    You can see the most up-to-date travel advice on the gov.uk website.

  • What health and safety measures in place at all residences?

    Keeping all students and staff up to date and aware of health and safety measures is our top priority. We are following UK Government guidelines at all times, so you can rest assured that our residences and partners are taking the necessary precautions to protect your wellbeing. These include:

    • Hand sanitiser stations
    • Frequent and thorough cleaning
    • Extra cleaning procedures for high-traffic points
    • One-way systems
    • Floor markings and signage for social distancing
  • Will I need to self-isolate when I arrive at my accommodation?

    In line with the UK government’s guidelines, from 18 January 2021, you will need to self-isolate in your accommodation for 10 days after your arrival. You can find all the information you need at the links below:

    Students arriving in England

    Students arriving in Scotland

  • What support will be offered to students who need to self-isolate when they arrive?

    We’re committed to keeping students supported and safe, with special extra measures in place to make any quarantine period as pleasant as possible.

    While we won’t be able to prepare meals for students, our residences are working on ways in which they can assist with meals if a quarantine period is required.

    This could include helping students register for online food shopping, assisting with deliveries, and sharing details of local takeaway food providers, such as DeliverooUber Eats and Just Eat.

    A kitchen rota will be in place so that you can use the shared kitchen. No other students will be allowed in the kitchen while someone is already in there.

    Residence staff will also assist you in any other way that they can.

  • What will self-isolating at my residence be like? Can I still use my room?

    Yes, if you have to self-isolate, you’ll still have full use of your bedroom and private bathroom, or studio flat.

    A kitchen rota will be in place so that you can use the shared kitchen. No other students will be allowed in the kitchen while someone is already in there.

    You will also still be to join in with the online social activities during Welcome Week, so you won’t need to miss out on getting to know your teachers and classmates.

    If you’re still self-isolating in your accommodation when your classes begin, we’ll help you join your course through digital learning until you can go to college for face-to-face lessons, keeping you on your path to university.

  • Will students who need to self-isolate be allowed to use shared kitchens?

    Yes. If you live in a room with access to a shared kitchen you can still use these facilities to prepare your meals — you’ll need to adhere to the kitchen rota, wear a face covering and thoroughly disinfect the surfaces after use.

    Due to the safety measures and social distancing in place, no other students will be allowed in the kitchen while someone is already in there.

    To minimise the risks, you should take your meals to your room to eat during your quarantine period.

Still have questions? Get in touch

If you are looking for information about accommodation for courses started in Autumn 2020, please find out more here.

If you’d like to know more about studying in the UK, and how you don’t have to delay your dreams, visit our apply with confidence page.

If you have any questions regarding your current accommodation situation, or UK accommodation more generally, please contact our dedicated accommodation team at [email protected].