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Kaplan student satisfaction survey 2019 — the results are in!

16 Oct 2019 - Victoria S Williams

Each year, we carry out a survey to see how our students enjoyed their time at our colleges across the UK. We're delighted to announce that according to the 2019 results, they're a very happy bunch indeed!

Read on to find out why they're so satisfied with their educational experience with us this year, and why you should consider studying abroad with Kaplan too.

An amazing response

We like to keep in regular contact with our students, which is why we carry out a student satisfaction survey across our 10 UK colleges.

We asked a range of questions about how satisfied our students are with their course, with their college, and their overall experience in the UK. A massive 4,027 students responded, and the results were overwhelmingly positive!

91% of students

say their pathway course helped them feel prepared for university

92% of students

say it was easy to ask for advice and support from College staff

93% of students

say their study destination is a great place for international students

92% of students

feel confident about living and studying away from home as a result of their experience at the College

92% of students

say they were happy with their overall College experience

91% of students

would recommend their College to a friend as a good place to study

Preparing you for university

First of all, an impressive 91% of students surveyed told us their pathway course helped them feel prepared for their university studies. Whether you need to improve your English language level or subject knowledge, or need some additional help adjusting to study in the UK, a pathway course should get you feeling ready for taking the next step and starting your degree.

These great results show that studying a pathway course with Kaplan is the ideal way to prepare for university!

Supporting you and boosting your confidence

Moving away from home is a big step, and it’s normal to be nervous! If you’re considering coming to study in the UK, it might help to know that a huge 92% of the students we surveyed said it was easy to ask for advice and support from college staff.

We’ll support you all through your journey with us, so you’re ready to take your next steps. Which is why 92% of respondents to our survey also said they felt confident about living and studying away from home as a result of their experience at college.

Offering you fantastic study locations

With colleges all over the UK, we’re confident we offer some great study locations, and it seems our students agree! A brilliant 93% of the students in our survey said their city or town was a great place for international students. So whether you choose to study in a friendly town by the seaside or in a cosmopolitan city, you know you’ll fit right in!

Listening to your feedback

Although we’re very pleased with these results, we don’t carry out these surveys just to brag. Every year, we listen to your feedback, acting on any concerns you have, and working on any areas you think could be improved.

This is demonstrated in this year’s results: in most measures, including the percentage of students who said it was easy to ask for support from college staff and those who said that they were happy with their overall college experience, the total satisfaction score has increased by at least 1–2% compared to last year’s survey results.

Meanwhile, the percentage of students who said they would recommend their college to a friend as a good place to study has increased from 87% to a brilliant 91%!

We hope this helps you feel confident of the fact that we listen to each and every one of our students, and are constantly working to make your college experience even better.

Start your path

Benazir from Nigeria, pictured above, says:

“As soon as I arrived at the College, everyone was really friendly. The teachers and staff were very helpful, so that helped me to get used to my surroundings quickly. I was surprised by how fast I adapted!”

As if all the above weren’t enough to convince you, how about this: 92% of the students we talked to told us they were happy with their overall college experience. Who can argue with numbers like that?

We look forward to helping more students on their path to university — maybe you’ll be one of them! If you’re ready to start your path a great degree in the UK, or at one of our other exciting locations in the USA or Australia, explore the links below, or contact us for more information.

 
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